Q3
5 Marks

Part A (Q3): Describe various Roles and Strategies of Social Work.

Expert Answer

Social workers employ a variety of roles and strategies depending on the client's needs and the level of intervention:

Key Roles:

  • Enabler/Facilitator: Empowering clients to articulate their needs and develop their own problem-solving skills.
  • Broker: Linking clients with vital community resources and services.
  • Advocate: Championing the rights of vulnerable clients to secure services or change unjust policies.
  • Educator: Teaching skills and sharing information (e.g., parenting classes, health awareness).
  • Mediator: Resolving conflicts between clients or between clients and agencies.

Strategies:

  • Casework (Micro): One-on-one counseling and intervention.
  • Group Work (Mezzo): Utilizing peer dynamics for support and therapy.
  • Community Organization & Action (Macro): Mobilizing communities for systemic reform and policy change.