Social Case Work — Methods, Process & Techniques

Meaning of Case Work

Social Case Work is a primary method of social work concerned with the adjustment of individuals to their social environment. It is a process of helping individuals on a one-to-one basis to cope with their personal and social problems.

Case Work Process

The case work process involves: Study (gathering information), Diagnosis (analyzing the problem), Treatment (intervention plan), and Follow-up (evaluating outcomes).

Techniques

Key techniques include active listening, empathy, rapport building, interviewing, home visits, referrals, and psychosocial assessment.